NOC During-Service Quality Monitor

Real-time monitoring of active services and quality metrics
MONITORING
KEY INSIGHT
4 critical services need immediate attention. Partner #3217 in Jubilee Hills has duration 55% below benchmark for deep cleaning - likely rushed job.
342
Active Services
304(89%)
On-Track
24(7%)
Minor Anomaly
10(3%)
Quality Alert
4(1%)
Critical

Active Services - Real-time Status

Service ID Partner Location Service Duration (min) Status Anomaly
#5847 Partner #3217 Jubilee Hills Deep Cleaning (3BHK) 45 / 100 CRITICAL Duration -55%
#5846 Partner #4521 Koramangala AC Service + Clean 38 / 45 ALERT Photo Missing
#5845 Partner #2891 Indiranagar Plumbing Fix 28 / 30 WARNING Minor Delay
#5844 Partner #5634 Whitefield Window Cleaning 35 / 35 ON TRACK None
#5843 Partner #1256 Jubilee Hills Electrical Check 18 / 40 CRITICAL GPS Anomaly
#5842 Partner #7823 Marathahalli Pest Control 42 / 45 ON TRACK None
#5841 Partner #4102 Bellandur Basic Cleaning (2BHK) 38 / 40 WARNING Duration +95%
#5840 Partner #6245 Indiranagar AC Regular Service 35 / 35 ON TRACK None

Quality Alert Breakdown

Duration Anomaly: 40%
Photo Missing: 25%
Complaint: 20%
GPS Anomaly: 15%

Duration Analysis (Actual vs Expected)

Live Anomaly Feed

CRITICAL: Partner #3217 - Duration 55% below benchmark for deep cleaning (45min vs 100min). Quality check triggered.
2 mins ago
WARNING: Partner #4521 - Photo documentation missing for step 2 (AC inspection). Auto-reminder sent.
5 mins ago
CRITICAL: Partner #1256 - GPS signal lost for 12 minutes during electrical check. Booking verified manually.
8 mins ago
WARNING: Partner #4102 - Duration running 95% above benchmark. Efficiency check initiated.
12 mins ago
CRITICAL: Booking #5846 - Customer filed complaint: "Partner late, rushed service". Manager assigned.
15 mins ago
WARNING: Partner #2891 - Minor delays due to traffic (Indiranagar). Estimated on-time delivery.
18 mins ago
INFO: Partner #5634 completed window cleaning 3 minutes early. Quality feedback: Excellent.
22 mins ago
INFO: Partner #7823 passed mid-service quality checkpoint for pest control. Proceeding normally.
28 mins ago