Weekly Partner Attrition Report

PE3 | Partner retention, exit analysis, and at-risk cohort monitoring
INELEGANCE (RED)
6.2%
Monthly Attrition Rate
↑ Target: <5%
47
Partners Lost This Month
↑ +8 vs last month
23
At-Risk Partners (ML)
Avg risk score: 7.2/10
4.8%
Last Month Rate
Spike in 4 weeks
CRITICAL ALERT
Monthly attrition spiked from 4.8% to 6.2% over 4 weeks. Beauty category showing 8.1% attrition driven by new competitor offering 5% lower commission. Immediate action: (1) Review Beauty commission structure, (2) Accelerate earning improvements, (3) Targeted retention campaigns for high-performing partners.

12-Month Attrition Trend

Attrition by Service Category

Exit Interview Root Causes

Attrition Risk by Tenure

Tenure Group Total Partners Lost This Month Attrition % Status
0-3 months (New) 156 18 11.5% Critical
3-12 months (Active) 412 22 5.3% Elevated
12+ months (Veteran) 798 7 0.9% Normal
New partners show 11.5% attrition. Improve: (1) Onboarding experience, (2) First-month earnings, (3) Support during initial customer interactions.

At-Risk Partners Dashboard (ML Model v2.1)

Partner ID Category Risk Score Top Risk Factor Days Inactive Earnings This Month Action
P-4521 Beauty 9.2/10 Better earnings elsewhere 12 INR 1,200 Urgent Call
P-3847 Beauty 8.8/10 Competitor commission offer 8 INR 2,100 Counter-Offer
P-5612 Cleaning 8.1/10 Too much travel time 5 INR 1,850 Engagement Call
P-2134 Electrical 6.9/10 Rating impact from bad review 3 INR 3,200 Monitor
P-6789 AC 6.5/10 New competitor nearby 2 INR 2,800 Monitor
P-8901 Plumbing 4.2/10 Occasional low booking volume 1 INR 3,600 Standard Support

Strategic Recommendation: Beauty Category Crisis

Alert: Beauty attrition spike correlates with new competitor (CompetitorX) offering 5% lower commission + 0% platform fees for 3 months.
Option A: Counter Commission (Margin Risk)
Lower beauty commission from 25% to 23.5% | Cost: INR 45K/month | Estimated retention: 8 partners (34% recovery)
Option B: Earnings Growth Program (Upside Focus)
Deploy AI-based booking optimization + premium service upsell training | Expected earnings +15% | Cost: INR 20K/month | Timeline: 6 weeks to impact
Option C: Hybrid Approach (Recommended)
(1) Temporary commission relief: 24.5% (vs competitor 24%) for 3 months [Cost: INR 22K], (2) Earnings growth program [Cost: INR 20K] | Total: INR 42K/month | Expected retention: 80%+ | Timeline: Immediate