Service Delivery
First-Time-Fix Rate by Category
Share of jobs resolved on first visit.
How this helps you
Every revisit costs us money and a customer's patience. This is the headline number that tells you how often we get it right the first time, by service category.
Sample view — illustrative numbers
Demo data
First-time-fix %
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Trend
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By category
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Primary view
Secondary view
Numbers and charts above are illustrative samples for the review. Final visualisations will pull live data from the warehouse once the report is approved.
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